Account Deletion Policy

 🔒 Account Deletion Policy & Data Erasure - DigiKhata Pro

Your privacy and control over your personal and ledger data are important to us. If you wish to delete your DigiKhata Pro account and remove your associated data, we provide a simple and secure process.

1. How to Request Account Deletion

You can request the deletion of your account and data through either of the following methods:

Method A: In-App Account Deletion (Fastest)

1. Open the DigiKhata Pro App on your phone.

2. Go to Profile / Settings.

3. Tap on "Delete Account" and confirm your request.

Method B: Web / Email Request

If you cannot access the mobile application, you can submit an explicit deletion request via email:

- Email to: Razaqalidj@gmail.com

- Subject Line: "Account Deletion Request - DigiKhata Pro"

- Email Body: Please specify your registered Mobile Number and Full Name associated with the account.

2. What Data Will Be Permanently Deleted?

Upon processing your request, the following information will be permanently erased from our secure cloud servers:

- User Profile Information (Name, Mobile Number, Email Address)

- Complete Customer Ledger Records and Transaction History

- App Configuration & Device Identifier Tokens

3. Data Retention & Erasure Timeline

- Immediate Action: Account access will be disabled immediately upon verification of the request.

- Database Purge: Complete deletion of primary and backup server data is processed within 30 days.

4. Important Notes

- Irreversible Action: Account deletion is permanent and cannot be undone. Once deleted, your ledger history cannot be restored.

- Financial Backup: Please export or save your ledger reports before submitting a deletion request.

5. Contact Support

If you have any questions or require assistance regarding data deletion, contact us at:

- Email: Razaqalidj@gmail.com

- Support Phone: +923244436461